Clean your taxi correctly, at the right time. When to clean? All Passenger high touch surfaces must be cleaned before every trip. If the taxi is used by multiple drivers – all driver high touch surfaces must be cleaned between drivers, at the end of the shift. If the taxi is used by one driver […]
Category Archives: Notices
Recently, traffic changes were implemented in Grattan Street, Melbourne, to enable construction of two station entrances adjacent to the Peter MacCallum Cancer Centre and The Royal Melbourne Hospital. Over the weeks since traffic changes have been implemented, Metro Tunnel staff have observed unsafe and poor behaviour by taxi drivers. Drivers, please DO NOT at any […]
Drivers and Operators have a legal obligation to ensure the cleanliness and safety of their taxi services. From Wednesday 18 November 2020, new laws which reflect current cleaning advice, will come into effect across the commercial passenger vehicle industry. KEY POINTS: It will be law for all taxi drivers to: Make hand sanitiser with a […]
Your Depot Fee Subsidy has been paid! We are happy to advise that the Victorian Government Depot Fee Subsidy has now been paid to your Operator Account. Operators, to view your statements, log into your online Operator Account Portal. KEY POINTS: The subsidy amount per month is $277.57 (incl. GST) Eligibility is based on the […]
We know it has been months of uncertainty, but with Victoria now recovering from the COVID-19 lockdown and restrictions, we have already seen a steady and promising increase in bookings. Businesses have reopened and people are now moving around again; gathering outdoors, shopping, visiting others and travelling to and from appointments. It’s a good time […]
From Monday 9 November 2020, access to our Collingwood Reception area will reopen to all Drivers and Operators. While the pandemic restrictions have eased and we are excited to resume face to face service, the safety and well-being of our Driver Operator partners and staff remains our priority. WHEN VISITING THE OFFICE, PLEASE: Wear an […]
Victorian Government Industry Support Package: Depot Fee Subsidy Update We understand you have been eagerly awaiting progress of the Depot Fee Subsidy and we thank you for your patience. Our Finance team are working meticulously to process and allocate the payments to ensure that you receive this support. Rest assured, the reimbursements will be made […]
MELBOURNE CUP DAY OPERATING HOURS On Tuesday, 3 November 2020: Silver Top Administration, Collingwood: CLOSED Silvercomm, Clifton Hill: CLOSED Seddon Lucky Chi Newsagency: 7:00AM – 2:00PM Frankston Foot St. Newsagency: 6:30AM – 2:30PM Normal operating hours will resume on Wednesday, 4 November 2020. Related Links: Online Operator Account Access Driver Levy Portal Driver Portal
Victorian Government Industry Support Package Update There has been successful progress with our application for the Victorian Government Industry Support Package. We are pleased to advise that Silver Top have been approved for both the Depot Fee subsidy and the Cleaning Grant. Although we have yet to receive the payments, we are working with the […]