Category Archives: Notices

IMPORTANT – V/Line Pick-up Locations 🚈

V/Line Pick-Up Locations With our V/Line Account bookings growing, we understand that our Silver Top Taxi drivers have been experiencing some difficulties arriving at pick-up locations and understanding booking requirements. Delayed pick-up times or failure to turn up, causes significant train service disruptions and is a very poor reflection on our service levels. To assist […]

Reduce the Risk! Vehicle Cleaning Reminder 🚖

Vehicle Cleaning Reminder Cleaning your vehicle regularly protects you, your passengers and the community by reducing the risk of COVID-19 transmission. As an essential service, taxis have continued to operate throughout the pandemic to support those in the community that still need to get around. While we understand that adhering to cleaning regulations can be […]

Armed against COVID-19? Let us know 👍

Arm yourself against COVID-19 Are you part of the 38% of Victorians who are now fully COVID-19 vaccinated? You can let us know by emailing a copy or screen shot of your vaccination confirmation certificate to covidvax@silvertop.com.au We’ve also updated the Driver Companion app with an option on the Health Check page for you to select whether you’ve had a COVID-19 vaccination shot. It […]

Taking care of your mental health 👥💙

  “What mental health needs is more sunlight, more candor, and more unashamed conversation.” – Glenn Close The pandemic has undeniably been very challenging and has affected our lives in many ways. With so many uncertainties during this time, you may experience stress, anxiety and overwhelming feelings.  Today is R U OK? Day. Recognising the significance of starting a conversation, not just today but any […]

September Depot Fee Update 👐

Our commitment to supporting you The uncertainty and impact of these lockdowns are stressful, which is why we have continued to provide as much support to our valued operator and driver partners as we can. To help see you through another challenging month –  You will receive a 50% discount on your September 2021 Depot Fees.*This is inclusive of the existing Depot […]

Do you know about the COVID-19 Test Isolation Payment? 👈

$450 COVID-19 Test Isolation Payment   If you are worried about losing income because you have been directed to isolate or quarantine, there are financial support options available to you. The Victorian Government will give you –  A  $450 COVID-19 Test Isolation Payment if you need to self-isolate while you wait for a test result.  A $1,500 Pandemic Leave Disaster payment if […]

Protect yourself while protecting the community 👪

A few important things you can do to protect yourself while protecting the community. Get tested: If you feel unwell or experience any symptoms, please get tested, stop driving and isolate immediately. You must isolate until you have received your test result and further advice from relevant health officials.Find your nearest testing site here: https://go.vic.gov.au/toPC2I […]

Depot Fee Update 👐

Our commitment to supporting you As we continue to navigate through this pandemic, we are thankful and acknowledge all Silver Top Taxi drivers working hard on the road, continuing to support the community. We understand the stress and impact these lockdowns are having on you and our industry, which is why we have continued to provide as much support as we can to […]