Drivers & Operators, The Affiliate Owner and Driver Handbook for all fleets has been revised and updated. The Handbook outlines Booking Service Provider rules to declare, promote and enforce standards of service, operational performance, skill and behaviour by all Drivers and Operators. The new version is available online, here on the Portal under Resources. We […]
Category Archives: Notices
From Monday 20th January, donation tins will be available at our Collingwood office. If you’d like to get invovled and support our affected communities, pease contact Alice on 8413 8112 or if you are nearby the office, pop in and simply let our Reception know. No extra effort will be imposed on you, except to […]
Drivers, access to the main entrances to the Austin Hospital, Mercy Hospital and ONJ Cancer Centre will be closed from 8pm Friday 31 until noon Sunday 2 February due to infrastructure works. There will be no vehicle or pedestrian access. During this time, a temporary taxi zone will be established outside the main car park […]
📌 SILVER TOP ADMIN OFFICE TRADING HOURS: LAST TRADING DAY IS MONDAY 23RD DECEMBER 2019. NORMAL TRADING WILL RESUME ON MONDAY 6TH JANUARY 2020. 🔹SILVERCOMM TECHNICAL SUPPORT TRADING HOURS: AS USUAL – EXCEPT PUBLIC HOLIDAY DATES BELOW (No technician will be available in Frankston – all servicing only at Silvercomm Clifton Hill) CHRISTMAS DAY (Wednesday […]
Drivers, it is essential that you read all booking information that is provided to you on a job. When you have accepted a job and the INFO tab is flashing, please tap on it and READ it. This is particularly important when you pick-up from hospitals or businesses with large sites, multiple buildings, gates […]
Drivers, when you complete an In-App payment booking, there is NO requirement to complete a red account docket at the end of the trip. PLEASE DO NOT ASK OR FORCE YOUR PASSENGER TO SIGN ANY DOCKET. This is critical to your passenger’s travel experience in your taxi and any future bookings they make. If you […]
We have been advised that over the coming months, CPVV compliance officers will be on the road across Victoria, carrying out checks on a range of safety issues. In December 2019, signage and livery in booked and unbooked commercial passenger vehicles will be the first focus. All network affiliated taxis are legally required to display signage […]
Silver Top Taxi in collaboration with CDC Victoria are this year supporting the Movember Foundation. Movember is an annual event involving the growing of moustaches during the month of November to raise awareness of men’s health issues; such as prostate cancer, testicular cancer, and men’s suicide. The goal of Movember is to “change the face […]
To our valued Operators & Drivers, As per our previous announcement, we are now at the final phase of our upgrade and it is shortly time to cutover to our new dispatch solution, iCabbi. Your vehicles should now have the new Samsung Tablet installed. Our fleet go-live dates are as follows: West Suburban – Sunday […]
‼️ Attention Operators ‼️ As per announcement for our iCabbi dispatch solution, please ensure you have had the new dispatch tablet upgraded in your vehicle. You will be scheduled in for the MANDATORY install at Silvercomm and will receive a text message of the date and time. If you miss your appointment, you will be put […]