Drivers, when processing an In-App Payment Job, NEVER ask the passenger to sign or fill out an Account Docket. This is critical to your passenger’s convenient booking and travel experience in your taxi. If you are nervous about not having an Account Docket to give to your Operator, we suggest taking a photo of […]
Author Archives: Alice
To our Drivers down in Frankston, as an effort to increase bookings and encourage more coverage around the area, we have started to push Taxi Butler devices further out towards Mornington and the growing Peninsula area. We now have a total of 14 devices deployed in the Frankston area and this will increase to 30 […]
Drivers, if you haven’t seen – we’re on social media! Like, Follow and Share our pages with your friends, family and colleagues. Your support and theirs will help us continue to grow and build on our presence in the Taxi Industry. Our social media pages are live and […]
Over the years, Silver Top, West Suburban and Frankston Taxis have been supporting local communities. As we maintain these loyal relationships with our local communities, we need the support of all our drivers to ensure a high standard of service for our travelling customers. Your support will allow us to continue to build on […]
On Wednesday, 17 April 2019, Silver Top Taxi launched an In-App Payment feature to our booking app which allows passengers to pay for their taxi trips within the app. This functionality provides passengers with a secure and efficient way of paying for their ride – saving both you and them time and convenience! As a Driver, […]
A new half-page Ad for West Suburban Taxis will appear in local magazine Brimbank & North West Star Weekly this week:
Drivers, Silver Top Taxi have recently terminated a driver from our network for deliberate fare refusal. Unfortunately, we received a serious complaint from Hotel Management of Quest on Dorcas Apartment advising that a passenger was denied transportation for what is considered a “local” fare. Understandably, the passenger and Hotel management are extremely disappointed and explained […]
Drivers, please be firmly reminded that disrespectful and aggressive behaviour towards Silver Top Taxi staff is unacceptable and will not be tolerated. We are closely monitoring Drivers who display disruptive behaviour, inappropriate language and misconduct towards staff, clients or external members of the public. Please be warned that disciplinary action will be taken immediately […]
*UPDATE* Drivers, Unlike the traditional radio channel where the Query Operator would call out your car number to bring you to channel, please be advised now, that the Operator will firstly request your car number. Please be understanding of this minor change as it allows us to process your request more effectively. From Tuesday, 26 March […]
DRIVERS! Did you know that you can let our Taxi Operators know that you’re available and looking for work? We’ve made it easy for you as a Driver to connect with an Operator and vice versa here on the portal. Simply go to the Shifts tab and click on Submit a Shift and fill out your […]