“…is there a way to politely ask a passenger if they have recently been overseas?” – Concerned Driver  The Australian Government has issued an information sheet for drivers and passengers using public transport, including commercial passenger vehicles, about coronavirus (COVID-19). Stay up to date with the latest government advice & resources, visit: – Victoria Department […]
Author Archives: Alice
Hey Drivers, we’ve got NEW marketing activity happening right now! Check out these Stubby (Drink) Holders! COME & COLLECT THEM FROM OUR COLLINGWOOD RECEPTION AND GIVE THEM OUT TO YOUR PASSENGERS!
Drivers & Operators, The Affiliate Owner and Driver Handbook for all fleets has been revised and updated. The Handbook outlines Booking Service Provider rules to declare, promote and enforce standards of service, operational performance, skill and behaviour by all Drivers and Operators. The new version is available online, here on the Portal under Resources. We […]
CONGRATULATIONS & THANK YOU!
Have you seen our new billboard? Located outbound on busy Alexandra parade on the corner of Smith Street, above The Gasometer Hotel.Â
From Monday 20th January, donation tins will be available at our Collingwood office. If you’d like to get invovled and support our affected communities, pease contact Alice on 8413 8112 or if you are nearby the office, pop in and simply let our Reception know. No extra effort will be imposed on you, except to […]
Drivers, access to the main entrances to the Austin Hospital, Mercy Hospital and ONJ Cancer Centre will be closed from 8pm Friday 31 until noon Sunday 2 February due to infrastructure works. There will be no vehicle or pedestrian access. During this time, a temporary taxi zone will be established outside the main car park […]
đź“Ś SILVER TOP ADMIN OFFICE TRADING HOURS: LAST TRADING DAY IS MONDAY 23RD DECEMBER 2019. NORMAL TRADING WILL RESUME ON MONDAY 6TH JANUARY 2020. 🔹SILVERCOMM TECHNICAL SUPPORT TRADING HOURS: AS USUAL – EXCEPT PUBLIC HOLIDAY DATES BELOW (No technician will be available in Frankston – all servicing only at Silvercomm Clifton Hill) CHRISTMAS DAY (Wednesday […]
Drivers, it is essential that you read all booking information that is provided to you on a job. When you have accepted a job and the INFO tab is flashing, please tap on it and READ it. This is particularly important when you pick-up from hospitals or businesses with large sites, multiple buildings, gates […]
Drivers, when you complete an In-App payment booking, there is NO requirement to complete a red account docket at the end of the trip. PLEASE DO NOT ASK OR FORCE YOUR PASSENGER TO SIGN ANY DOCKET. This is critical to your passenger’s travel experience in your taxi and any future bookings they make. If you […]