Please record the following information whenever you clean your taxi: the vehicle registration number the date and time of each trip the time when you clean the vehicle before each trip confirmation that you have cleaned the required driver and passenger high touch surfaces Vehicle Cleaning Record’s must be submitted every Monday to our dedicated drop boxes, located at […]
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To meet your vehicle cleaning standards, you are required to provide hand sanitiser to all passengers and clean your taxi with an approved disinfectant before every trip. Collect your FREE cleaning kit at Silver Comm or at our Newsagency partners from Monday 30 November 2020. Remember! You must also record all your cleaning activity using our Vehicle Cleaning Record and submit them every […]
YES. Wearing a fitted face mask is still mandatory in taxis for both Drivers and Passengers. The Guidelines: Face masks must be worn when indoors. Face masks must be worn on public transport, including at stations and stops (trains, trams, buses, taxis and ride share services). If you are travelling with others outside your household, including passengers or other people from […]
Clean your taxi correctly, at the right time. When to clean? All Passenger high touch surfaces must be cleaned before every trip. If the taxi is used by multiple drivers – all driver high touch surfaces must be cleaned between drivers, at the end of the shift. If the taxi is used by one driver […]
Recently, traffic changes were implemented in Grattan Street, Melbourne, to enable construction of two station entrances adjacent to the Peter MacCallum Cancer Centre and The Royal Melbourne Hospital. Over the weeks since traffic changes have been implemented, Metro Tunnel staff have observed unsafe and poor behaviour by taxi drivers. Drivers, please DO NOT at any […]
Drivers and Operators have a legal obligation to ensure the cleanliness and safety of their taxi services. From Wednesday 18 November 2020, new laws which reflect current cleaning advice, will come into effect across the commercial passenger vehicle industry. KEY POINTS: It will be law for all taxi drivers to: Make hand sanitiser with a […]
Your Depot Fee Subsidy has been paid! We are happy to advise that the Victorian Government Depot Fee Subsidy has now been paid to your Operator Account. Operators, to view your statements, log into your online Operator Account Portal. KEY POINTS: The subsidy amount per month is $277.57 (incl. GST) Eligibility is based on the […]
We know it has been months of uncertainty, but with Victoria now recovering from the COVID-19 lockdown and restrictions, we have already seen a steady and promising increase in bookings. Businesses have reopened and people are now moving around again; gathering outdoors, shopping, visiting others and travelling to and from appointments. It’s a good time […]
From Monday 9 November 2020, access to our Collingwood Reception area will reopen to all Drivers and Operators. While the pandemic restrictions have eased and we are excited to resume face to face service, the safety and well-being of our Driver Operator partners and staff remains our priority. WHEN VISITING THE OFFICE, PLEASE: Wear an […]