Welcome to the Silver Top account training module. As a booking service provider, Silver Top Taxi Service are always striving to achieve the highest level of customer service and this extends to our account customers.
Over the years Silver Top has developed a strong relationship with our corporate account holders by providing an exemplary level of service and we wish to continue this strong tradition. If we fail to deliver this level of service, they may cancel their account with Silver Top and therefore reduce the number of jobs available to drivers.
For you to receive account bookings and to open yourself to thousands of additional bookings each month, you will have to complete our account training module. In these videos, you will be provided with all the necessary information required to successfully complete an account booking with the level of service we expect. After each video, there will be an assessment to ensure that you understand what we’ve talked about today.